Returns & Exchanges
At Apice Cosmeticos, we want you to be completely satisfied with your beauty purchase. If you are not happy with your order, we offer a 30-day return policy for products in their original, unopened condition.
Initiate Your Request
Contact our customer support team via email with your order number and the reason for the return to receive a Return Authorization code.
Prepare the Package
Securely pack the unused beauty products in their original packaging, ensuring all seals are intact to qualify for a full refund.
Ship the Items
Affix the provided shipping label to your package and drop it off at any authorized carrier location; please keep your tracking receipt for reference.
Receive Your Refund
Once our quality control team inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing