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Frequently Asked Questions

Everything you need to know about your Apice Cosmeticos journey.

Are your products cruelty-free?

Yes, at Apice Cosmeticos, we are committed to ethical beauty. None of our products or ingredients are tested on animals.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually between 7-14 business days.

What is your return policy?

We offer a 30-day return policy for unopened and unused products. If you receive a damaged item, please contact our support team within 48 hours for a replacement.

Are your cosmetics safe for sensitive skin?

Most of our products are formulated to be hypoallergenic and dermatologically tested. However, we recommend checking the full ingredient list on each product page or performing a patch test before full use.

How can I track my order?

Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.